Privacy Policy
Last updated: December 19, 2025
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service or parts of our Service.
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to PTE and CCL Training Center Ltd., 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM. .
- Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.
- Country refers to: United Kingdom.
- Device means any device that can access the Service such as a computer, a smartphone, or a digital tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers strictly to the Website and the online training services provided through it.
- Service Provider means any natural or legal person who processes the data on behalf of the Company (e.g., payment processors, analytics).
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
- Website refers to PTE & CCL Training Center, accessible from https://www.pteandcclcenter.com
- You means the individual accessing or using the Service.
Collecting and Using Your Personal Data
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. This includes:
- Email address
- First name and last name
- Phone number
- Billing address (for payment processing and tax compliance)
- Exam Information: Details regarding your target PTE or NAATI CCL exam dates to assist in training delivery.
Usage Data
Usage Data is collected automatically when using the Service. This may include information such as Your Device's Internet Protocol address (IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, and other diagnostic data.
Training-Specific Data Processing
Live Session Recordings
As part of our online training services, live sessions may be recorded for the purpose of providing playback access and study materials to registered students. By participating in a live session, Your name and voice (if You choose to enable it) may be captured in these recordings.
Classroom Communication
Information shared within the classroom environment, such as chat logs or shared feedback during live sessions, may be stored for educational purposes and moderation.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. The technologies We use may include:
- Necessary / Essential Cookies: These are Session Cookies administered by Us to provide You with services available through the Website and to enable You to use some of its features.
- Functionality Cookies: These are Persistent Cookies that allow us to remember choices You make when You use the Website, such as remembering your login details or language preference.
- Tracking and Performance Cookies: Administered by Third-Parties (such as Google Analytics) to track information about traffic to the Website and how users interact with our content.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including monitoring the usage of our Service.
- To manage Your Account: To manage Your registration as a user and provide access to different functionalities.
- For the performance of a contract: To undertake the purchase contract for the services You have purchased.
- To contact You: By email or phone regarding updates, security alerts, or informative communications related to the training.
- To provide news and offers: Regarding other goods and services we offer that are similar to those you have purchased, unless You have opted not to receive such information.
Data Retention
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. Depending on Your location, You have the following rights:
- The right to access, update, or delete the information we have on You.
- The right of rectification (to have your information fixed if it is inaccurate).
- The right to object to our processing of your Personal Data.
- The right to data portability.
Disclosure and Transfer of Your Personal Data
Payment Processing
We use third-party services for payment processing. We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors:
- Stripe
- PayPal
- Wise
- Other payment processors
Law Enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Children's Privacy
Our Service is not intended for anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.
Contact Us
If You have any questions about these Privacy Policy, please contact us:
Email: [email protected]